With the goal of providing comprehensive and specialized services to businesses, MCI (Hamrah Aval) launched its B2B services in 2017. These services are designed with a strong focus on the communication and digital needs of organizations, particularly in the areas of connectivity, data, cloud solutions, and the Internet of Things. (We can dedicate several pages to introducing these services.)
MCI for Business is ready to centrally provide organizations with data, prepaid, and postpaid SIM cards. A wide range of voice, SMS, and data packages can be activated for these SIM cards.Organizational SIM cards can be used to facilitate communication with equipment, various control systems, and organizational applications that require data-transfer infrastructure.In addition, a management dashboard is available to help organizations efficiently oversee and manage their SIM cards
The Corporate Mobile Service is designed to enable group calling and take a major step toward improving and simplifying internal organizational communications. This service can be assigned to both postpaid and prepaid SIM cards, and by offering preferential rates, it significantly reduces internal communication costs.Additionally, the Corporate Mobile Service provides customers with the option of assigning a 5-digit short number to mobile phones. This service can be activated not only on organizational SIM cards but also on employees’ personal SIM cards.
Avak is a mobile network–based communication solution that enables instant, group voice communication similar to radio walkie-talkies, but with the wider coverage and superior quality of 4G/5G networks. With this service, users can talk to an individual or a group instantly by simply pressing a button—without dialing or waiting for a call to connect.In addition to high speed, the service offers features such as location tracking, messaging, group management, and data security. It also supports user monitoring and management through a dispatcher software deployed in the control center.
Protecting the privacy of individuals within organizations and among customers is always a priority. For this reason, MCI for Business has developed the Secure Call service to ensure and safeguard users’ personal information, ultimately leading to higher customer satisfaction.With this service, neither party can see the other’s real phone number during a call, and all calls are traceable to prevent potential misuse.
The Secure Mobile Private Network Service is a modern solution for creating a flexible internal network that enables the connection of mobile nodes across the country. By using the MCI for Business APN, organizations can easily integrate their distributed equipment and components into their internal network and, without relying on the public internet, enable data exchange among employees, servers, and various devices in any geographic location using the dedicated SIM cards of this service.
HamrahNet enables customers to benefit from preferential pricing by purchasing organizational data SIM cards and modems simultaneously. HamrahNet can be used both in fixed locations and on the move within covered areas.It is worth noting that HamrahNet modems are offered in three types: dongle, MiFi, and router. By purchasing these modems, users can take advantage of a wide range of organizational data packages or standard public data plans.
Organizations can use the HamrahBon service to create added value for their members and customers, as well as to support effective marketing efforts. These digital coupons—offering predefined amounts of SMS, voice, and data—can be used for customer compensation, gifting on various occasions, and employee appreciation.Additionally, the pricing offered to organizational customers is favorable, and the coupons can also be issued in bulk.
In order to simplify, manage, and reduce employees’ communication costs, MCI has designed the Family Data Service for organizational customers. Through this service, all employees of an organization—and their families—using MCI SIM cards (corporate, personal, prepaid, or postpaid) are grouped under a single organizational account.Within this setup, they benefit from special discounted rates for purchasing high-volume internet packages, as well as access to a wide range of managed data packages with various traffic allowances.Organizations can choose their preferred package for the main user and its sub-users, allowing them to effectively control and optimize their budget for data services.
The Organizational Data Packages Service is offered to organizations with the goal of reducing data service costs for MCI SIM cards compared to standard tariffs.Organizations can choose from a wide range of data packages—varying in volume and duration—in either exclusive (dedicated) or shared/sponsored formats, based on their specific needs.It is also possible to activate data packages in bulk for all organizational SIM cards or for selected groups within the organization.
In today’s world, the way information is exchanged has also evolved. The USSD short code service—one of the second-generation mobile communication technologies—allows customers to send one-way messages to an organization economically, without relying on the internet or the phone’s operating system.To enhance performance and improve interaction, the USSD short code service is also included in the MCI for Business product portfolio.
Instant Interactive Messaging is one of the new technologies in mobile communications in the country, enabling the sending of messages to mobile subscribers and receiving responses within an interactive framework. Wide reach, broad compatibility, two-way interaction, high effectiveness, and strong security are among the key features of this service. Considering the favorable development of USSD infrastructure in the country’s mobile networks and the widespread use of USSD services by users, there is a significant potential for businesses as well as governmental and civil organizations to utilize the innovative USSD Push service in the domestic market.
Considering organizations’ need for advertising and informing their audiences, Hamrah Aval has developed a bulk SMS solution. Applicants can use specific short codes provided to authorized operators to send their desired messages to their target audience. Depending on the nature of their business and their needs, organizations can utilize either promotional or service short codes to communicate with customers, employees, and partners.
Hamrah Aval’s Smart SMS service is an innovative solution for running advertising and informational campaigns with maximum effectiveness and minimal cost. Leveraging unique software platforms and data resources, this service enables targeted SMS delivery to specific audiences. By segmenting customers within the service, organizations can limit message distribution to their intended target groups, significantly increasing campaign effectiveness while reducing execution costs. Moreover, user privacy and security are maintained at the highest standards throughout all stages of the campaigns.
Cloud storage infrastructure is considered one of the most critical requirements for organizations. Without a suitable storage platform, organizing and sharing data becomes extremely difficult. Therefore, Hamrah Aval Business decided to create Organizational Hamrahi Cloud, developing it to provide businesses with a secure and reliable way to store information. Organizational Hamrahi Cloud, by allocating storage space to employees, enables unrestricted access to data for members of an organization, regardless of time or location.
Data Center Colocation is a service that allows organizations to host their servers, network equipment, and storage systems in a professional data center with high standards, instead of on their own premises. Through this service, customers benefit from critical data center facilities such as stable power supply, precise cooling, physical security, 24/7 monitoring, high-capacity internet, and a secure infrastructure. The main goal of colocation is to enhance the stability, security, and speed of operations while reducing organizations’ infrastructure costs.
Unlike traditional video surveillance systems, which require expensive hardware and physical storage, the Cloud Video Surveillance service has been developed to provide online monitoring and security of the desired locations while eliminating concerns about storage space and technical complexities. Hamrah Aval Business, recognizing the importance of visual information for organizations, has established a stable infrastructure to make it easy for business owners to monitor and safeguard their environments.
Hamrah Aval Digital Signage provides centralized control over the content of digital signage displays and interactive kiosks. In addition to extensive features, such as supporting a variety of visual, video, and informational content, it offers unique capabilities, including the creation of applications for interactive kiosks as well as functions for queue management, surveys, and retail services. Besides delivering informational services to visitors, the Hamrah Aval Digital Signage system also provides other public services—such as interactive signage, reservations, appointment management, surveys, retail, and payment services—all through a centralized platform.
